FAQ

SHIPPING TIMES?

Please Allow 3-5 BUSINESS DAYS for your payment to process.

AFTER your payment has processed it can take between 4 – 16 Business days before your order is SHIPPED. (This varies depending on high volume of orders)

Once shipped you should receive your order in 3-4 BUSINESS DAYS

HOW LONG DOES THIS HAIR LAST?

  • The hair can last up to 1 or more years with good maintenance.
HOW MUCH HAIR SHOULD I GET?
  • The longer the hair, the shorter the weft will be.
  • A full sew in with lengths up to 16” we recommend 2 bundles, anything longer than this it would be commended to purchase 3 or more bundles.
CAN THIS HAIR BE COLORED?
  • The hair is 100% Virgin Hair. It can be dyed and bleached. Please keep in mind once hair is dyed it is no longer considered virgin hair. After dying the hair, remember to keep hair moisturized and conditioned.
HAIR CARE & MAINTENANCE INSTRUCTIONS FOR ALL TEXTURES
  • Before installing condition the hair, rinse using lukewarm water. Air dry hair.
  • We recommend co-washing hair once a week. When combing through hair please use a wide tooth comb.
CAN I MAKE CHANGES TO MY ORDER?
  • Customer service is our top priority, and we strive to keep our customers happy. We will try our best to accommodate to orders PRIOR to shipping. Once order is shipped the sale is FINAL.
Have more questions? Email us! dijasanchezcollection1@gmail.com

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